AutoFlyn legal information

Shipping and delivery policy

Last updated: October 9, 2026

Delivery destinations

AutoFlyn currently accepts orders for delivery to the United States and Canada. Delivery eligibility depends on the address, the selected item and any applicable restrictions. If an address cannot be served, checkout will not offer delivery or we will contact you before dispatch. We do not promise worldwide delivery.

Processing and estimated delivery

Orders are fulfilled from the warehouse assigned to the relevant item. Processing time is separate from carrier transit time:

  • United States: estimated processing of 1–3 business days, followed by estimated transit of 7–9 business days in the continental United States.
  • Canada: estimated processing of 3–5 business days, followed by estimated transit of 9–11 business days.

Business days exclude weekends and public holidays. These estimates are not guaranteed delivery dates. Remote destinations, customs checks, severe weather, carrier disruption and address issues can require additional time. If a product has a different processing estimate, it must be disclosed before you complete your purchase.

Shipping charges, import duties and taxes

Standard shipping and applicable import duties and taxes are included in the order total for eligible U.S. and Canadian destinations. You should not be asked to pay ordinary import duties or standard delivery charges again at delivery. Any optional service or destination exception must be clearly disclosed at checkout before payment; there are no undisclosed standard shipping charges added after purchase.

If a carrier requests a duty or tax payment that appears inconsistent with your order, contact support@autoflyn.com with your order number and the notice so we can check it.

Dispatch and tracking

We send dispatch and tracking details by email where tracking is available. Carrier tracking can take time to show its first scan. If your order is sent in separate parcels, use the tracking details for each parcel. Contact us if a tracking link is missing, stops updating or shows a delivery problem.

Address changes and delivery problems

Please provide an accurate, deliverable address and email address at checkout. To request a correction, contact us before dispatch. An address change cannot be guaranteed after a parcel has been handed to the carrier.

If tracking shows delivery but you cannot locate the parcel, check the delivery location and contact us. We will review the tracking and assist with the carrier investigation. For a damaged parcel or missing contents, retain the packaging where possible and send your order number and supporting photographs. A tracking status alone does not remove rights you may have under applicable law.

Delays and cancellation

If we cannot dispatch within the stated processing period, we will notify you of the delay and provide a revised estimate and the option to cancel for a full refund, in accordance with applicable law. You may also request cancellation for a full refund before dispatch. If an order is already in transit, contact us for assistance; eligible returns follow our return and refund policy.

Product and destination restrictions

Slingshots and related components may be subject to local purchase, import, possession or use restrictions. Check the requirements at your destination before ordering. We may decline or cancel an order that cannot lawfully be fulfilled and refund any payment collected for that cancelled order. This does not transfer our own legal obligations to you.

For delivery assistance, email support@autoflyn.com or use our contact page. Include your order number if you have one.