Contact us

How can we help?

A question before ordering, an update on a delivery or help with an item you received. Start here.

Email us directly or use the form. Already placed an order? Include your order number and the email used at checkout.

Choosing a product

Tell us the product name, option and the detail you would like to confirm. For compatibility questions, include the name of the item you already own.

Browse the buying guide

Orders & delivery

For a delivery update, address correction or cancellation request, include your order number. If the order has not shipped, contact us as soon as possible.

Shipping & delivery information

Returns & product issues

Describe what happened and identify the item. If photos would help, send them by email. Please request return instructions before posting anything back.

Returns & refunds policy

Send us a message

A little context helps us address the right question.

Please do not include passwords or payment card details. See our privacy policy for information about how we handle your details.

Company information

AutoFlyn is operated by SEN NING TRADING LIMITED.

Flat E, 3/F., Po Cheong Building
148–154 Nam Cheong Street
Kowloon, Hong Kong

Business correspondence address only. This is not an automatic return destination.

Before you get in touch

Where should I send a return?

Email support@autoflyn.com for the instructions and address applicable to your order. Read our returns policy before sending an item.

What should I include with a product question?

The product name, selected option and your question. If you are comparing compatibility, include the exact name or model of the existing item.

Where can I check delivery information?

Our shipping policy explains delivery information for the United States and Canada. For a particular order, contact us with the order number.